.png)
Administrative Support Designed for Therapy Practices
Therapy clinics operate differently than other businesses.
There are privacy considerations. Emotional sensitivity. Long-term client relationships. Detailed documentation. Careful communication.
We understand that. Our virtual assistant support is tailored specifically for therapists and mental health clinics across Canada and the U.S.
What We Support:
🧠 Client Communication
-
New inquiry responses
-
Intake coordination
-
Waitlist management
-
Secure email support
-
Follow-up reminders
-
No-show follow-up tracking
📅 Scheduling & EHR Management
-
Jane App, Owl, Charm & more
-
Appointment confirmations
-
Recurring session setup
-
Cancellation list coordination
-
Calendar organization
💳 Billing & Insurance Support
-
Superbills
-
Insurance receipt management
-
Outstanding invoice tracking
-
Payment follow-ups (done professionally + respectfully)
📋 Systems & Workflow
-
Recurring task tracking
-
Referral tracking
-
SOP creation
-
Process documentation
-
Capacity planning support
Why Therapists Choose The Admin Edit
We don’t treat therapy practices like generic small businesses. We understand:
The emotional labor involved in your work
The importance of tone in communication
Confidentiality expectations (HIPAA & PIPEDA awareness)
That delayed replies can cost referrals
That burnout happens quietly
Our goal isn’t to add noise to your practice. It’s to create quiet structure behind the scenes so your clinic runs smoothly — without you carrying everything.
Support That Protects Your Energy
Whether you are:
A solo therapist overwhelmed with admin
A growing group practice needing structure
Transitioning to virtual sessions
Or building a referral-based reputation
We build systems that allow you to show up fully for clients — without being buried in backend tasks.
Sustainable support > reactive scrambling.
What It’s Like to Work With Us
Structured onboarding (we learn your clinic inside and out)
Clear communication channels
Defined scope of work
Realistic capacity planning
Ongoing workflow refinement
We build systems that allow you to show up fully for clients — without being buried in backend tasks.
Sustainable support > reactive scrambling.
Let’s Take Admin Off Your Plate
You focus on patient care.
We’ll handle the backend.